Note: The following applies to NumberBarn accounts only.
You can change your billing period from Monthly to Annually or Annually to Monthly on the Park plan only. An annual billing period is not available for Forward or Unlimited plans.
Your billing period determines if you are billed Annually ($24) or Monthly ($2/month).
Find the billing period you are on now:
- Login to your account
- Select Numbers from the navigation bar
- Select your number
- On the top right of your number, locate the price + billing period.
It will show:
- $2/mo: Monthly
or
- Annual
How to change your billing period on the Park plan:
- Login to your account
- Select Numbers from the navigation bar
- Select on your number
- Select Options
- Select Change Billing Period
- Save your changes.
Billing period options:
- Monthly: $2/month
- Annually: $24/year
If you are on the Annual plan and wish to change to Monthly:
If you are changing your Park plan from Annual to Monthly, you will receive a pro-rated credit for the amount of unused time from your initial payment.
If you ported a number to NumberBarn on the Annual plan, we waive the $5 port-in fee. When you change the Annual plan to Monthly before the year is up, you'll be responsible for paying the $5 port-in fee. It will be automatically charged upon changing your plan from Annual to Monthly.
If you are on the Monthly plan and wish to change to Annual:
If you are changing your Park Monthly plan to Annual, you will be credited the $5 port-in fee (if you ported in a number) and will be responsible for paying the Annual payment on the date of your next billing cycle.
For example, if you sign up for the Monthly plan on May 9th, 2020, this means the 9th of every month is your billing cycle date. You'll pay for the first month (May to June) at the time your number activates. If you change your plan in between this billing cycle, let's say on May 19th, you'll pay $22 to cover June of this year to May of the following year.
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