How to Activate or Deactivate SMS

In order for inbound and outbound SMS or text messages to work on a local US or Canadian number, it must first be activated.

• Login to your account
• Select Messages
• Select the desired number under Inbox for: (XXX) XXX-XXXX
• Select the green Activate SMS button

• Once clicked, the SMS will activate on that number within about 5 minutes for major US carriers. It may take up to a few hours for Canadian, Puerto Rican and smaller wireless carriers

You can also activate SMS for your number through the following process:

• Login to your account
• Select Numbers
• Click on the desired number in your list.
• Click on the Messages tab
• Click the Activate SMS button

Follow this same process to deactivate SMS on your number.