How to Activate or Deactivate SMS

In order for inbound and outbound SMS or text messages to work on a local US or Canadian number, it must first be activated.

Note: Texting is not available on the Port Away plan. If you need to change your plan to enable texting, click on the following link to learn how: Change my plan

How to Activate SMS

Once your number is active in your account ...

• Login to your account
• Select Messages
• Select the desired number in the Conversations dropdown menu
• Select the green Activate SMS button

• Once clicked, the SMS will activate on that number within 24-48 hours for most US carriers. It may take longer for Canadian, Puerto Rican, and smaller wireless carriers

You can also activate SMS for your number through the following process:

• Login to your account
• Select Numbers
• Click on the desired number in your list.
• Click on the Messages tab
• Click the Activate SMS button

How to Deactivate SMS

• Login to your account
• Select Numbers
• Click on the desired number in your list.
• Click on the Messages tab
• Click the Deactivate SMS button

Important notes regarding NumberBarn Text Messaging

• Toll-free numbers are not eligible for SMS at this time.
• NumberBarn will NOT send text messages to an international phone number.
• NumberBarn will NOT accept text messages from an international phone number.

When will my SMS be activated?

If your text messaging activation is pending and you'd like a status, please click here to contact support and a member of our team will get a status for you.