In order for inbound and outbound SMS or text messages to work on a local US or Canadian number, it must first be activated.
Note: Texting is not available on the Port Away plan. If you need to change your plan to enable texting, click on the following link to learn how: Change my plan
How to Activate SMS
Once your number is active in your account ...
- Login to your account
- Select Messages
- Select the desired number in the Conversations dropdown menu
- Select the green Activate SMS button
- Once clicked, the SMS will activate on that number within 24-48 hours for most US carriers. It may take longer for Canadian, Puerto Rican, and smaller wireless carriers
You can also activate SMS for your number through the following process:
- Login to your account
- Select Numbers
- Click on the desired number in your list.
- Click on the Messages tab
- Click the Activate SMS button
How to Deactivate SMS
- Login to your account
- Select Numbers
- Click on the desired number in your list.
- Click on the Messages tab
- Click the Deactivate SMS button
Important notes regarding NumberBarn Text Messaging
- Toll-free numbers are not eligible for SMS at this time.
- NumberBarn will NOT send text messages to an international phone number.
- NumberBarn will NOT accept text messages from an international phone number.
Really need toll-free text messaging? We do offer SMS on toll-free numbers through NumberGarage. Learn more here.
When will my SMS be activated?
If your text messaging activation is pending and you'd like a status, please click here to contact support and a member of our team will get a status for you.
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