While some numbers in our Number Marketplace are new, others may very well have been used by other individuals or businesses in the past. And we do not have visibility into the previous usage of the number before obtaining it from one of our carriers.
We know it can be troubling to find that perfect number only to discover that, based on its previous use, it receives a high volume of calls. Our first recommendation in these cases is to try using our call blocking tools. To learn more about this, take a look at the following article:
If this continues to be a problem, feel free to contact customer support and we'll be happy to discuss other options with you.