Jeremy Watkin
- Total activity 1112
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Recent activity by Jeremy Watkin-
Hey Nelson Kirkland, I see that you were able to get assistance from a support team member. But if anyone else has this same issue, here's a great guide from our help center for adding new users:ht...
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Thank you for your feedback, Alex. I do agree that sometimes a live channel like phone or chat is better and I sincerely hope we can expand our phone offering the future. Take care!
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Apollosun7 I emailed to the same Yahoo email address tied to your community profile. I recommend checking your junk/spam folder in Yahoo. That said, you can email XfinityMobile_PortInEscalations@co...
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Hi Hoppler063, it looks like you were able to get your port approved yesterday and I responded to your support ticket accordingly.
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Hey Alex, thank you for your post. It looks like our team was able to look at your ports and they've been approved for porting. If you haven't already, it's a great idea to reach out to T-Mobile to...
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Hi Apollosun7, we just sent response to your ticket. In cases where the number(s) have already ported to Xfinity it's dependent on Xfinity to sort out your service. I sent you a good contact for th...
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Hey Devon, I'm not sure what's going on but we'll get to the bottom of it. I just responded to your ticket with a configuration question. I was definitely able to replicate the issue when I test yo...
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Hi SH, I see that our team is working with you on your ticket now. Keep us updated on how it's going with US Mobile.
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Hi Hugo, thanks for your patience and cooperation with your ticket. I see that your number ported on Friday and hope it's working well at your new carrier.
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Hi Number Anchor861, I see that a team member was finally able to assist you. Thank you for your patience and cooperation on that ticket.