In this article:

🔍 Before You Begin

What you will need:

Configure keys 0-9 to send callers to a user, group, voicemail, or audio message.
Allow callers to press a key on their keypad to reach the information they need.
- Each key press can have a different configuration from the list of options

All calls will now be forwarded to your menu configuration
Callers will hear the Menu Greeting and then be able to choose an option from the menu
See Test Number Settings 🛠️ to review configuration

1	Login to your account
2	Select Numbers
3	Click on the number you wish to edit
4	Click on the Calls tab
5	Click dropdown menu Send all calls to a and select Menu
6	Choose a Menu from the following options:
	Add a New Menu	➡️ Click* the Add Menu button to open the Menu pop-up.*
	Already Saved Menu	➡️ Click* the Save Changes button after selection.*
	Edit A Menu	➡️ Click* the Edit Menu button to open the Menu pop-up.*

1	On the Configure Menu pop-up, click on a Key Press to edit
2	Click the dropdown for On key press, send call to options and choose from the following:
	Disabled	➡️ Choose to not use a specific Key Press, actions will follow based on your No or Invalid Key press settings (see Step #3)
	User	➡️ On Key press, calls are forwarded to a specific user in your account
	Group	➡️ On Key press, calls are sent to a group of your users, ringing them simultaneously until the call is answered. ▶️ See Configure Groups (Simultaneous Ring) ✍️
	Message	➡️ On Key press, an Outgoing Greeting (from the Park greetings) will play. ▶️ See Configure Park Outgoing Greeting ⚙️
	Voicemail	➡️ On Key press, the voicemail message currently assigned to that phone number will play. ▶️ See Voicemail Overview 📖
	Repeat Message	➡️ On Key press, the assigned Menu Greeting plays again.
3	Set options for Invalid Key Press and No Key Press	➡️ When either actios happens, you can choose what takes place on the call.

4	Click the Save Menu button