In this article:

⚠️ Issue Summary

You received a "Send Error" while trying to send a text message from your NumberBarn number.

🧪 Symptoms

• A text message fails to send and displays a "Send Error" message. 
• The error tends to appear after sending a high volume of text messages in a short period of time. 
• Other calls and texts on the account may continue to work normally.

🛠 Fix Steps

Understanding the error

1. This error appears when a number reaches a sending limit on NumberBarn's P2P, person to person, texting platform. P2P texting is built for personal, conversational use, not for high volume or automated messaging.
2. Wait before sending additional messages, then try again.
3. If this error happens often, the volume or pattern of texts being sent may not be a good fit for a P2P number, and an A2P platform may be a better solution.

Moving to an A2P platform 

1. A2P, application to person, platforms are built for higher volume and business texting, and require registering a 10DLC brand and campaign. 
2. NumberBarn customers can use a platform like String to register a 10DLC brand and campaign for this purpose. 
3. Contact customer support for more information on setting this up.

📨 Escalation 

Reach out to support if/when:

• The Send Error continues after waiting and retrying. - Regular, ongoing texting needs suggest an A2P platform may be a better fit. 
  • ▶️ See Contact our Number Support Team

🔗 Related Links

• Text Messaging Overview 📖 
• Business Text Messaging with String 📖