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We know it can sometimes be difficult to reach your carrier's support team to reinstate your account after it got suspended. However, in order to port in a phone number, it must be active and in good standing.
Check out this article for help getting your number back after it was lost or suspended: My number is not active to authorize the port-in request
Note: Having a suspended account is different from having a number in suspension. Verizon uses "in suspension" to refer to a phone number that is active in your account but not currently being used. We can port these numbers in without a problem!
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