In this article:

🔍 Before You Begin 

What you will need: 

1. An active NumberBarn number on a plan that includes call forwarding
2. Access to log in to the account
3. The full international number to forward to, including the country code
4. Access to contact support, if the destination requires activation

What Is International Call Forwarding Used For?

International call forwarding sends calls to a NumberBarn number to a phone number outside the US, Canada, and Puerto Rico. Use it to answer calls on a phone abroad.

📋 Steps 

Request International Forwarding

1	Contact our support team and request that international forwarding be enabled on your account.
2	Once support confirms international forwarding is enabled, continue to the next section to set your destination. ▶️ See Contact Customer Support ⚙️

Set the International Forwarding Destination

1	Login to your account
2	Click on the Numbers tab
3	Click on the phone number you want to edit
4	Click on the Calls tab
5	Choose Forward from the Send all calls to a dropdown
6	Enter the destination number starting with a plus sign, followed by the country code, then the full national number, with no parentheses, spaces, or dashes

Format an International Number

Enter the plus sign, the country code, and the full phone number. Some countries require a specific format. The spaces below show how the digits group.

• Australia: +61 x xxxx xxxx
• Mexico: +52 xx xxxx xxxx or +52 xxx xxx xxxx
• Italy: +39 0x... for a landline or +39 3xx... for a mobile number

If the field rejects the number, use the message to fix it:

• "Please use the format" followed by a country format: enter the number in that format.
• "Please enter a valid telephone number": check the country code and the number of digits.
• "Enter a complete phone number": finish typing the number.

Change or Remove the Destination

1. Click the Numbers tab.
2. Click the phone number to edit.
3. Click the Calls tab.
4. Enter a new destination, or select a different option from the Send all calls to dropdown to stop forwarding.
5. Click Save Changes.

✅ What's Next

Calls to the number now forward to the destination. A per-minute surcharge applies to destinations that are not included, and it appears on the bill as "International usage."

• ▶️ See International Rates 📖

If the destination does not save or forwarding stops working, ▶️ See ⚠️ International Forwarding Not Working