In this article:
π Before You Begin
What You Will Need
- An active NumberBarn number on a plan that includes call forwarding
- Access to log in to the account
- The full international number to forward to
- International credit on the account, if the destination has a per-minute rate
What Is International Call Forwarding Used For?
International call forwarding sends calls to a NumberBarn number to a phone number outside the US, Canada, and Puerto Rico. Use it to answer calls on a phone abroad.
βΆοΈ See Add International Credit βοΈ
π Steps
Set the International Forwarding Destination
| 1 | Login to your account | ||
| 2 | Click on the Numbers tab | ||
| 3 | Click on the phone number you want to edit | ||
| 4 | Click on the Calls tab | ||
| 5 | Choose Forward from the Send all calls to a dropdown | ||
| 6 | Select the destination country from the Country dropdown. Search by country name or dial code. | ||
| 7 | Enter the destination number in the Phone number field. The field formats the number for the selected country. | ||
| 8 | Read the message under the field: | ||
| (8a) No message: the destination is included at no extra charge. | |||
| (8b) A per-minute rate applies: Forwarding calls to [Country] will be surcharged $[rate]/min. |
βΆοΈ See International Rates π |
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(8c) International Credits Needed: Add international credit to begin forwarding calls to [Country]. |
βΆοΈ See Add International Credit βοΈ β‘οΈ Go back to Step 1 after you add credits to your account. |
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| 9 | Click the Save Changes button. |
Paste a Full Number
- Copy the full destination number, starting with a plus sign and the country code.
- Paste it into the Phone number field. The country is selected automatically.
- Check the This number will forward to box.
Fix a Rejected Number
- Confirm the selected country matches the number.
- Complete all of the digits.
- Read the message. "Calls to +[prefix] are not supported" means the destination is blocked, so choose a different destination.
Change or Remove the Destination
- Click the Numbers tab.
- Click the phone number to edit.
- Click the Calls tab.
- Enter a new destination, or select a different option from the Send all calls to dropdown to stop forwarding.
- Click Save Changes.
β What's Next
Calls to the number now forward to the destination. Destinations with a per-minute rate use international credit. When the credit runs out, international forwarding stops until credit is added. Domestic forwarding is not affected.
βΆοΈ See International Credit Overview π
If the destination does not save or forwarding stops working, βΆοΈ See International Forwarding Not Working β οΈ
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