In this article:
Most of the time, the service address included in your port-in information will be a house, apartment, or storefront. However, if the address your current carrier has on file is a PO Box, here are some tips for entering it so our system will accept it:
- Submit the address as 123 PO BOX instead of PO BOX 123
- If that doesn't work, submit your home or apartment address when you create your port-in request, then Contact Customer Support to edit the request for you.
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