π‘ What is it
- Add a custom voicemail greeting that allows callers to leave a voice message for your NumberBarn number
- The NumberBarn voicemail messages are stored within your account and can be accessed in multiple ways
βοΈ How it works
Configuration
- Add a Custom voicemail greeting
- Determine settings of when a caller will be prompted to leave a voicemail or disable a NumberBarn voicemail altogether
Check Voicemail
- Messages are recorded and sent to you via email as a .wav file so you can listen, forward, and save them
Notifications
- Voicemail notifications are available using the NumberBarn mobile app
Transcripts
- Voicemail transcripts are only available on phone numbers with a forwarding service plan (Forward, Unlimited, or Business)
- Transcriptions can be viewed in the account control panel or on the mobile application.
- These transcriptions are completely automated, which can impact the accuracy of our transcriptions.
- Any message longer than 1 minute will not be transcribed
π Things to Know
Voicemail Length
Voicemail messages are limited to 5 minutes (300 seconds) in length.
If a caller remains connected longer than 5 minutes, the voicemail recording will automatically end.
Minute Usage
Voicemail greetings and voicemail recordings count toward your monthly minute usage.
This includes:
- Time spent playing your voicemail greeting
- Time spent recording a voicemail message
βΆοΈ See Forward Plan Features & Cost π
Voicemail Transcriptions
Voicemail transcriptions are available on phone numbers with a forwarding service plan.
Supported plans include:
- Forward
- Unlimited Forward
- Business Line
Transcriptions are automatically generated and may vary in accuracy based on factors such as:
- Audio quality
- Background noise
- Speaker clarity
Messages longer than 1 minute are not transcribed.
βΆοΈ See View Voicemail Transcriptions βοΈ
Message Storage
Voicemail messages are stored in your account for 90 days.
Options to:
- Download
- Save
- Forward
voicemail messages are available from within your account.
If you would like to keep a voicemail longer than 90 days, download and save the audio file to your device before it expires.
Saving a voicemail notification email does not preserve the voicemail recording after it has been removed from NumberBarnβs servers.
ποΈ Related Articles
- Configure Voicemail π οΈ
- Check Voicemail Messages π οΈ
- Configure Voicemail Notifications π οΈ
- View Voicemail Transcripts π οΈ
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