In this article:

💡 What is it

• Add a custom voicemail greeting that allows callers to leave a voice message for your NumberBarn number
• The NumberBarn voicemail messages are stored within your account and can be accessed in multiple ways

⚙️ How it works

Configuration

• Add a Custom voicemail greeting
• Determine settings of when a caller will be prompted to leave a voicemail or disable a NumberBarn voicemail altogether

Check Voicemail

• Messages are recorded and sent to you via email as a .wav file so you can listen, forward, and save them

Notifications

• Voicemail notifications are available using the NumberBarn mobile app

Transcripts

• Voicemail transcripts are only available on phone numbers with a forwarding service plan (Forward, Unlimited, or Business)
• Transcriptions can be viewed in the account control panel or on the mobile application. 
  • These transcriptions are completely automated, which can impact the accuracy of our transcriptions. 
  • Any message longer than 1 minute will not be transcribed

📌 Things to Know

Voicemail Length

Voicemail messages are limited to 5 minutes (300 seconds) in length.

If a caller remains connected longer than 5 minutes, the voicemail recording will automatically end.

Minute Usage

Voicemail greetings and voicemail recordings count toward your monthly minute usage.

This includes:

• Time spent playing your voicemail greeting
• Time spent recording a voicemail message

▶️ See Forward Plan Features & Cost 📖

Voicemail Transcriptions

Voicemail transcriptions are available on phone numbers with a forwarding service plan.

Supported plans include:

• Forward
• Unlimited Forward
• Business Line

Transcriptions are automatically generated and may vary in accuracy based on factors such as:

• Audio quality
• Background noise
• Speaker clarity

Messages longer than 1 minute are not transcribed.

▶️ See View Voicemail Transcriptions ⚙️

Message Storage

Voicemail messages are stored in your account for 90 days.

Options to:

• Download
• Save
• Forward

voicemail messages are available from within your account.

If you would like to keep a voicemail longer than 90 days, download and save the audio file to your device before it expires.

Saving a voicemail notification email does not preserve the voicemail recording after it has been removed from NumberBarn’s servers.

🗞️ Related Articles

• Configure Voicemail 🛠️
• Check Voicemail Messages 🛠️
• Configure Voicemail Notifications 🛠️
• View Voicemail Transcripts 🛠️